Privacy Policy – celcom-fibre.my
Effective Date: October 30, 2025
Welcome to celcom-fibre.my. We are committed to protecting your privacy and handling your personal data responsibly in accordance with applicable laws, including Malaysia’s Personal Data Protection Act (PDPA).
1. Who We Are
This website is operated by Celcom Fibre Malaysia (Unofficial Affiliate).
Our website address is: https://celcom-fibre.my.
2. What Personal Data We Collect and Why
a) Comments
When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help detect spam.
An anonymized string (hash) generated from your email address may be provided to the Gravatar service to check if you are using it. Gravatar’s privacy policy is available here: https://automattic.com/privacy. After your comment is approved, your profile picture may be publicly visible next to your comment.
b) Media Uploads
If you upload images to the website, please avoid uploading images with embedded location data (EXIF GPS). Other visitors may download and extract location data from images on the site.
c) Cookies
We use cookies to improve your browsing experience. For example:
- If you leave a comment, you may opt-in to saving your name, email and website in cookies for convenience.
- A temporary cookie is set on the login page to check if your browser accepts cookies.
- Login and screen preference cookies may be stored for 2 days to 1 year.
- If you select “Remember Me”, login persists for 2 weeks.
- If you edit or publish a post, an additional cookie will be stored to indicate the post ID. It expires after 1 day.
d) Embedded Content from Other Websites
Articles on this site may include embedded content (e.g. videos, images, etc.). Embedded content behaves as if you visited the other site directly. These websites may collect data about you, use cookies, track your interaction with embedded content, and monitor usage if you’re logged in to their platform.
3. Who We Share Your Data With
We do not share your personal data with third parties, except:
- When legally required (e.g. government requests)
- For functionality (e.g. spam detection or hosting services)
- If you request a password reset, your IP address may be included in the reset email
4. How Long We Retain Your Data
- Comments and their metadata are stored indefinitely, so we can recognize and approve follow-up comments automatically.
- If you register an account, we store the personal information in your user profile. All users can view, edit, or delete their personal info at any time (except for the username).
- Website administrators can also view and edit that information.
5. What Rights You Have Over Your Data
If you have an account or have left comments, you may:
- Request a copy of your personal data we hold (data export)
- Request erasure of your data (right to be forgotten)
This excludes data we must retain for legal, administrative, or security purposes.
To make a request, contact us at: [insert email here]
6. Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service.
7. Why We Collect Your Data
We collect and use your personal data for the following purposes:
- To respond to your inquiries or process service registration
- To improve user experience and site functionality
- To protect the site from spam, fraud, or abuse
- To comply with legal and regulatory requirements
8. Children’s Privacy
Our services are not intended for individuals under 13 years of age. We do not knowingly collect data from children. If you believe a child has submitted personal data, please contact us and we will take appropriate action.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal data:
📧 Email: [Insert Your Support Email]
📍 Address: [Insert Business or Registered Address, optional]
10. Policy Updates
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated “Effective Date: October 30, 2025”.
